Recently Air India has announced that, 10 years’ worth of Air India customer data such as credit cards, passports and phone numbers were leaked in a cyber-attack on its data processor in February 2021. Cyber-attack has affected about 45 lakh customers who got registered between August 26, 2011 to February 3, 2021.

The Cyber-attack has also compromised names, date of birth, contact information and ticket information of the customers. This was a ‘highly sophisticated’ attack which targeted Geneva-based passenger system operator called SITA. SITA served the Air India apart from Star Alliance of airlines including Singapore Airlines and Lufthansa.

Cyber-Attack in India

Frequent causes of cyber-attacks include- Spear Phishing, Phishing and Social Engineering, Malware, Out of Date Software, Denial of Service and Ransomware. Most recent attack was witnessed by Microsoft which reported that, cyber crooks are using Covid-19 situation in the year 2020 to defraud people using the methods of phishing and ransomware in India and other countries.

Cyber-Attack Air India data breach Cyber-Attack Air India data breach